Privacy Policy

Thank you for visiting Hesed Realty Belize. Your privacy is important to us, and we are committed to protecting any personal information you share with us through this platform.

1. Information Collection

We may collect basic contact information (such as your name, email address, and phone number) when you voluntarily submit inquiries through our contact forms, request an agent through Luma, or sign up for our property newsletter.

2. Luma AI Chat

Luma is an AI property guide, not a licensed real estate agent. If you agree to the notice shown before starting a chat, we save the conversation, its source page, limited advertising attribution, and your consent record so we can answer your inquiry and improve follow-up. Chat transcripts are scheduled for deletion after 90 days. Please do not enter passwords, financial account numbers, or other highly sensitive information.

3. How We Use and Store Your Data

The information we collect is used to communicate with you regarding your real estate inquiries, property updates, and requested services. Service providers that support website hosting, AI responses, lead storage, email delivery, and analytics process data on our behalf. We do not sell, trade, or rent your personal information.

4. Cookies

Our website utilizes standard cookies to enhance user experience, track site analytics, and remember basic filter preferences when browsing properties.

5. Your Choices and Contact

You may choose not to start an AI chat and may contact us directly instead. You may also ask us to review or delete a saved chat or inquiry by contacting us and providing enough information to identify it.

If you have any questions or concerns regarding our privacy practices, please contact us directly at info@hesedrealtybelize.com.

Last updated: July 2026